Delivery times depend on your location. Orders are dispatched within 24 to 48 hours of processing. For deliveries in France, delivery times are generally between 6 and 10 working days. International deliveries can take between 7 and 16 working days. Full details of your delivery will be provided in the confirmation email.

A tracking number is provided for each order. You can track your parcel in real time using our online tracking tool: Track my order

Yes, delivery is completely free for all orders, whatever the value.

Changes or cancellations are possible within 24 hours of the order being placed. Please contact us quickly at zolivracom@gmail.com to make changes.

Yes, if you are not satisfied with your product, you have 30 days from receipt to make a return or request an exchange. See our returns policy for more information.

If your parcel is lost or damaged, please contact our customer service department at zolivracom@gmail.com with your order number. We will find a solution quickly.

We use the main carriers and local partners. You will be asked to select a delivery method when confirming your order.